DATA AND PRIVACY NOTICE
Fight Life UK Ltd will make every effort to ensure we protect your personal information.
Information we collect
We collect information about you (such as your name, email address, phone number shipping address but we will never hold your payment or credit card information) when you:
- Visit the Website
- Register on or buy products on the website
- Take part in our promotions, competitions, surveys or questionnaires
- Contact us via e-mail, phone or letter
We may choose to add to this data by collecting information from other sources such as the electoral roll. This additional data helps us to check the accuracy of the data we hold about you and to send you the most relevant offers and promotions.
How we use your information
We collect your personal information to help Fight Life UK Ltd to better understand you and to enable us to personalise the website, offers and promotions to your needs. We may use your information to:
- Manage, develop and improve the website
- Personalise our services, offers and promotions to you
- Operate your account
- Tell you about important changes to the Website and our offers
- Develop and improve our products and services
- Manage promotions, competitions, customer surveys and questionnaires
- With details of offers and information about Fight Life products or services
- With offers and information about products or services from selected partners, or for customer research e.g. to help improve our services or the website.
It is entirely your choice if you wish to receive or not receive this information. However, if you tell us that you don’t want to receive marketing information from us this, will mean that you won’t get details of great offers or promotions that may be of interest to you.
You may choose to no longer receive marketing information from us by:
- Amending your options within the "Your Details" section of "My Account" website on the website.
- Clicking on the "unsubscribe" link on the bottom of any of our e-mails
To help you to better understand the cookies that we use on the website we use a classification that was developed by the ‘International Chamber of Commerce UK’. This explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device.
What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. This information is then sent back to the originating website on each subsequent visit, or to another website that recognise that cookie. Cookies are useful because they allow a website to recognise a user's device.
There are two types of cookies that can be used:
Persistent cookies - these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies - these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.
Using browser settings to manage cookies
You are able to use the settings within your browser to control the cookies that can be placed onto your computer. The ‘Help’ menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.
However, cookies are essential to allow you to take advantage of some of the Website's features, so we recommend that you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any of our products and services that require you to sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.
As is true of most websites, gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring / exit pages, operating system, date / time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyse trends, to administer the website, to track users’ movements around the website and to gather demographic information about our user base as a whole.
Social Media Features and Widgets
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
Disclosing your information
We will never disclose your information to anyone outside Fight Life UK Ltd except where we have your consent, where we are required or permitted to do so by law, such as when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process. Where other companies who provide a service to us as part of our order process require that data i.e. delivery companies, payment providers; or companies who send out email communications on our behalf, or where they are successors in title to our business. We will never share your data with other companies for marketing purposes.
Changes to our policy
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by means of a prominent notice on this Website prior to the change becoming effective. We encourage you to periodically review this page and our Website for the latest information on our privacy practices.
If you have any queries, please contact us a firstname.lastname@example.org or call us on 0044 0203 513 8177